Emma Mattress

Emma Original Mattress Review - India (2022)

Written by Krishi

Last updated: 21.06.2022 7 Min.

Would you like to experience what an award-winning mattress feels like?

You can, if you try out the best-selling Emma Original.

This is a bed-in-a-box mattress designed to suit a variety of people with different heights, weights, and preferred sleeping positions.😴

As a no-fuss choice, the Emma Original is especially popular among first-time mattress buyers.

So should you choose this mattress?

In this review, we will discuss various facets of this ground-breaking mattress.

Emma Mattress Review

Top features

100-Day Trial Period
100-Day Trial Period
Money Back Guarantee
Money-Back Guarantee
Made in Germany
Designed in Germany


  • This mattress is perfect for people who sleep on their side.
  • It is especially well-suited for people of lighter or medium-light weight.
  • The mattress is very soft.
  • The memory foam of the mattress adapts well to all body types, and it demonstrates high point elasticity.
  • The mattress is of high density.
  • As the mattress isolates motion, it is a good choice for couples.
  • Because of the open-pored Airgocell layer, the mattresses regulates temperature well.🤗
  • The design is attractive.
  • The brand facilitates free returns and shipping.
  • Emma offers a 100-day risk-free trial period


  • Not ideal for those who enjoy a firm mattress.
  • The side handles may tear easily.😉
  • The mattress may be too soft for heavier weight individuals or those who


A top-notch mattress, the Emma Original is composed of three different foam layers:

  • Airgocell foam
  • Viscoelastic memory foam
  • Cold foam

Height of the Emma Original mattress

Foam layers of the Emma Original mattress

Airgocell foam

This constitutes the top layer.

The patented Airgocell technology ensures that comfort is optimised and pressure well-distributed.

About 50% of the foam is made up of air, allowing heat to escape and keeps the mattress well-regulated.

Viscoelastic memory foam

This memory foam layer forms the core of the mattress.😁

It is an excellent component to relieve pressure and adapts well to your body shape, giving you the chance to sleep comfortably with adequate cushioning.

Cold foam

The cold foam forms the base layer.

Since it is relatively firm, this layer offers support and stability.😊

It also helps to relieve pressure further.


Foam layers of the Emma Original mattress with cover

Foam layers of the Emma Original mattress

A unique combination of foams

The Emma mattress combines Airgocell, memory foam, and cold foam.

These three unique foams work in tandem to ensure that the user enjoys a comfortable sleep with adequate support.

Thanks to the cold foam layer, the sleeper is adequately supported, while the memory foam enables the mattress to adapt to the shape of the body for cushioning comfort.💤

Finally, the Airgocell layer allows for adequate temperate regulation.

High density and durability

Each foam layer of the Emma Original is of high quality. Its average density is 57 kg/m³.

Thus, the mattress is very durable and allows people to enjoy it for many years

Mattress cover

The design of the Emma mattress is sleek and attractive.😃

It comes with a cover that’s grey on the sides and white on top, with a fine-meshed top cover.

The cover is primarily made up of polyester.

The top cover of the Emma is especially nice and very soft.

Thanks to its open-pore knitting, it also enhances overall breathability for the mattress.

Since the top cover is removable, it can easily be popped into the machine for a 60℃ wash.🌡

This is particularly beneficial for individuals who suffer from allergies.

Emma Original mattress cover

Close-up of the Emma mattress cover

Removing the Emma Original cover

Side carrying handles

There are four side carrying handles on the mattress, which makes it very easy to transport the mattress.

However, make sure that these are handled roughly. Our one handle tore a little while carrying the mattress up a staircase. 🪜

Zipper of Emma mattress cover

Emma mattress cover side handles

Comfort and firmness

The Emma Original is very comfortable.

It is soft without compromising on support and stability.

Using the Sleep Hero firmness scale, we’ve rated the mattress as a 4 out of 10.

Emma firmness level

What does sleeping on the Emma feel like?

If we had to sum up the experience of sleeping on the Emma mattress in one word, that would be soft. This is due to the two upper comfort layers.

As stated, the Arigoell and memory foam layers adapt well to the body and are known for their ability to relieve pressure.😌

Because the Emma Original is a soft mattress, it is a particularly good choice for people who prefer to sleep on their side.

This is because the heavier parts of the body, like the shoulders and pelvis, can easily sink into the mattress.

However, since the mattress also offers stability, the body's lighter parts are still provided with adequate support.😊

The combination of sinkage and support enables the spine of the sleep to stay correctly aligned.

This makes the Emma Original an ideal mattress for individuals seeking to decrease back pain or those in need of an orthopaedic mattress.

Not ideal for heavier builds

However, it is important to note that the Emma Original mattress might be too soft if you weigh over 90 kg or sleep solely on your back or stomach.

This is because these sleeping positions require good hip support, which may not be provided by the Emma mattress, especially if you are of heavier weight.

Therefore, if you fall into the above categories, it would be a good idea to leverage the risk-free test period to decide better whether the mattress is a good fit for you.


Emma mattress back sleeper

Emma mattress firmness

Emma mattress spinal alignment

Sinkage depths

The sinkage depths of individuals on the mattress were also measured.

By gauging the depth of sinkage of an individual on the mattress, it becomes possible to estimate how supportive the bed would be for various sleepers.🛌

The results of the experiment were as follows:

Person A (1.65 m / 62 kg) Person B (1.79 m / 70 kg) Person C (1.95 m / 85 kg)
Sleeping on the back 5 cm 6 cm 6.5 cm
Sleeping on the side 5.5 cm 6 cm 7.5 cm
Sleeping on the stomach 5 cm 6 cm 7 cm
Sitting on the edge 7.5 cm 8 cm 9 cm
Standing in the middle 12 cm 12.5 cm 16 cm

These sinkage depths are optimal.

In the case of both light- and medium-weight test sleepers, there was no sinkage in either extreme (too much or too little).

Hence, the Emma mattress is perfect for them.

However, the sinkage depths for our heavier test sleeper were on the heavier side.

This suggests that the mattress might be too soft for heavier-weight sleepers.🥱

That said, the sleeper still received adequate support, and the spine remained optimally aligned.

Also, note that sinkage depths for sitting on the edge are relatively high.

This means the Emma doesn’t offer excellent edge support and may be too soft if you like to sit on the edge of your mattress.

Sitting on the side of the Emma Original

Emma mattress sinkage

Kneeling on the Emma mattress

Optimal temperature

The Emma Original provides the optimal temperature for a comfortable sleep.

While the memory foam is on the warmer side and tends to retain more heat, the other foam layers counteract this, allowing for good temperature regulation.

The fine-meshed top cover further decreases heat storage.

We slept comfortably on the mattress and didn’t feel too hot or sweaty, despite testing in 25-degree summer weather.☀️

That said, if you’re a hot sleeper or sweat heavily, it is a good idea to make use of the 100-day test phase to make sure the Emma mattress is right for you.

Our temperature tests

While conducting our temperature tests, we deduced that heat was retained merely where the test sleeper lay.

The temperature across the rest of the mattress remained neutral.

When the sleeper moved, the areas that had heated up cooled down immediately.🥶

Thus, we could determine that the mattress remained temperature-neutral.

If you need a mattress that offers a cooler sleep, we’d suggest opting for a pocket sprung mattress, as these provide greater breathability.

Heat retention of Emma Original mattress

Good motion isolation

The Emma mattress isolates motion very well and demonstrates high point elasticity.

Hence, it is ideal for couples.

Movements are effectively absorbed by the foam layers and will not be carried across the mattress.

Therefore, any other sleeper on the bed will not feel the movement, allowing everyone to enjoy a good night’s rest.😴

If you’re sharing your mattress with a partner, consider investing in the Emma king-size mattress. This will offer enough space for both of you to sleep comfortably.


Our measurements

A measuring device that records movement was used to test the motion isolation of the mattress.

We tested the movements of light-weight and heavier-weight sleepers and movements when getting in and out of bed.

In all cases, practically no movement was recorded, demonstrating sound motion isolation.

Movements of a light sleeper on Emma mattress

Movements when getting in and out of bed

Sizes & prices

The Emma Original is available in a wide range of Indian mattress sizes.

If you need help selecting the appropriate size, you can refer to our mattress size guide.

We have listed the standard mattress sizes and prices below.

Single Mattresses (36" x 72"; 3'0" x 6'0")
Double Mattresses (48" x 72"; 4'0" x 6'0")
Queen Mattresses (60" x 72"; 5'0" x 6'0")
King mattresses (72" x 72"; 6'0" x 6'0")

Emma mattress coupon codes

While the pricing of the Emma Original is good, it is still great to know that Emma India offers discounts, promotions, and sales on a regular basis.

The discounts can range from 10% to 50% off.

Thus, you can save a lot of money by planning your purchase well.💰

You can view all coupons on our discounts page.

Also make use of our exclusive "SH5" Sleep Hero coupon code for an additional 5% off, regardless of original price & discount!

Emma mattress coupon



Emma is an award-winning mattress brand.

The Emma Original mattress is the recipient of several awards and recognitions all over Europe, including Germany, the Netherlands, the UK, and France.

In India, the Emma Original also has a 4.9 stars rating on Google, a 4.1 stars rating on Facebook, and a 4.5 stars rating on Amazon.


Every foam used in the Emma Original, as well as other products by Emma, are OEKO-TEX-Standard-100-certified.

Hence, they do not contain harmful toxins or chemical substances.

The Emma mattress is also 100% vegan.

Emma accessories

In addition to award-winning mattresses, Emma also offers an array of sleeping accessories.

The only one available via Emma India is the memory foam pillow.

The Emma pillow has a unique design that’s well-suited to a variety of different sleepers.

It features three removable and interchangeable foam layers.

Delivery conditions

After an order is placed, the Emma Original mattress is delivered within 5 - 15 working days, anywhere in India.

It is delivered in a rolled-up and vacuum-sealed form.

Delivery is free of charge.

The mattress is delivered in a compact box, which has been designed to improve its portability through narrow passageways and up or down stairwells.

One person can handle the mattress without any hassles.

After the Emma mattress has been unpacked and the vacuum-seal removed, it will inflate and return its original shape and size.

This usually happens quite quickly but it can take up to 6 hours for the mattress to reach its full size.

Off-gassing is completely normal

Once the mattress has been unpacked, you may notice a slight, almost chemical, odour.

This is completely normal with new bed-in-a-box mattresses and is simply a result of the manufacturing process.

Off-gassing is not harmful or toxic in any way.

However, you may find it slightly uncomfortable. Thus, we would recommend you unpack your new mattress in a properly ventilated room.

The smell will dissipate quickly.

Emma Original mattress unfolding


Unboxing Emma mattress

Are you planning to unbox/ unpack your Emma Mattress?

We have explained the entire unboxing process step by step.

Moreover, the brand is far away from its competitors in the art of packaging. The plus points –

  • You don’t need a cutter and knife anymore to unwrap the product. Safe isn’t it!
  • No handbook. Just scan the QR code and get all information on your device. Sustainable isn’t it!

Step 1: Move the nicely wrapped Emma Mattress box in the room where you want it to lay

Step 2: Take out the mattress from the box.🛌

Step 3: Cut the outer plastic sheets in phases with the provided cutting tool in the box.

Step 4: Unroll & unfold the Emma mattress and align it with the bed frame🗞

Step 5: Finally, your Emma Mattress is ready for use.

However, it is recommended to wait for an hour before you start sleeping on your new mattress, as it may take some time to fully expand to its original size and disperse the smell.

Returns and Refunds

Firstly, all delivery and returns are done free of cost.

You have the liberty to change the address, size dimensions, payment modes and even cancel the order if required before the order is shipped.

Once the order is delivered to you and if you need to return it, then please take note of the following-

  • All returns are free of cost.🤑
  • You need to contact the customer care call or email the task team to initiate a return. The brand arranges the pickup for you.🚚
  • Once the logistic partner picks up the returned Product from your place, the company will process your full refund or exchange. The process might take not more than two weeks to complete.
  • You can check the status of your refund through chats, phone, or emails.

Please note that the returns policy is not valid for the product that is damaged with stains and marks during the use and within the trial period.

However, if the product is received in a damaged condition, notify the customer care team immediately for a return and exchange.

Emma Mattress vs Its Competitor- Comparative Analysis

Let’s understand the reason why Emma mattress is the best seller against its competitors.

Brand Emma Original SleepyHead Original Sleepwell Dignity Sleepycat Original
Mattress Type Memory foam Memory foam Memory foam Memory foam
Trial period nights 100 100 No 30
Years Warranty 11 10 5 10
Firmness Medium Medium-firm Plush Medium-firm
Layered construction Three Three Coir with Foam Two
Weight in kgs (queen-size) 24 24 6 18

OEKO-TEX® (Suitable for infants)

Bureau of Indian Standards Certified None None

Unpacking the Emma Original mattress

Rolled up and compressed Emma Original mattress next to box

Handy cutter for emma mattress

100-day test phase

After the mattress is delivered, a 100 nights trial period begins.

This gives buyers the chance to try the mattress for 100 days.

You may need some time to adjust and adapt to a new mattress. Thus, the aim of this test phase is to check whether the mattress is a good fit for you.☑️

In case you determine that the mattress is not a good fit, it can be returned without any charges.💸

Get in touch with Emma India’s customer servfull refund.ice and the return shipment will be arranged and paid for. You will receive a

The Emma India customer service team is polite and every query is answered quickly and clearly.

11-year warranty

Any Emma Original mattress purchased in India comes with an 11-year guarantee.

Cutting open the plastic on the Emma Original


The Emma Original is a high-quality mattress that is composed of three different high-density foams.

We can recommend it as a best-buy option for:

  • Light- and medium-weight sleepers.
  • Individuals who sleep on their side.
  • Couples.

You may find the Emma too soft if you’re of heavier weight or if you sleep solely on your stomach and back.

If you’re unsure if the Emma Original is suitable for you, it’s a good idea to make use of the risk-free test phase to understand whether the mattress is a good fit for your body.



High-quality & high-density foams


Extremely soft & comfortable


Faint smell that disappears quickly


Good temperature regulation

Motion transfer & support
Motion transfer & support

Low motion transfer & good support

Delivery & returns
Delivery & returns

Great service

Value for money
Value for money

Great value for money


High-quality & high-density foams


Extremely soft & comfortable


Faint smell that disappears quickly


Good temperature regulation

Motion transfer & support
Motion transfer & support

Low motion transfer & good support

Delivery & returns
Delivery & returns

Great service

Value for money
Value for money

Great value for money

Contact Emma India

Customer service: To contact Emma India directly for complaints, support, or queries, please e-mail them at hello@emma-mattress.in, visit their live online chat, or complete their online contact form. You can also call their toll-free number on 0008009190734. Customer service is available Sunday - Thursday from 01:00 pm to 09:00 pm.

Registered office: H No. 8-2-682/3 A and B, Myfair Garden Apts, Banjara Hills, Hyderabad, Telangana, India 500034

Frequently asked questions

  • Curious about the Emma brand?

    Emma is a German start-up company established in 2015, but they’re brand-new in India.

    The founder, Max Laarmann, wanted consumers to get the best products at the best prices, with risk-free trial periods and easy returns. 

    Emma now sells its products in India, Germany, the UK, and numerous other European countries.

  • Where is the Emma Original mattress manufactured?

    The Emma Original is designed and engineered in Germany, but all Emma mattresses sold in India are manufactured in India

  • What is the Emma ‘Refer-Your-Friends’ programme?

    Emma India offers a unique "refer your friends" programme, where your friends get ₹1000 to spend on their first purchase, and you earn ₹1000 for each referral.

    This is how it works:

    • After you have made a purchase, you can share your unique personal friend referral code. Your friends will get ₹1000 off their first purchase.
    • Your friend buys an Emma product and doesn't return it.
    • Contact customer care, and they will credit your rewarded amount to your bank account.  

    You will have to make a minimum purchase of ₹5000 to receive a referral code, and your friend will have to make a minimum purchase of ₹1000 to use the discount.

    The discount cannot be used in conjunction with any other sales or promotions.

    You can refer up to 10 friends.

  • Can I buy the Emma Original mattress on Amazon India?

    No, unfortunately, the Emma Original mattress is currently not available on Amazon in India. 

  • Can I buy the Emma Original mattress on Flipkart?

    Yes, the Emma Original mattress is available on Flipkart.

    You will also benefit from the 11-year warranty. 

    However, Flipkart doesn’t offer the 100-day test phase, and their prices differ remarkably.

    Buying the mattress directly from Emma India is seamless and the cheapest and most risk-free option. 

  • Can I Wash My Emma Memory Foam Mattress?

    Technically it would be best if you did not wash any memory foam mattresses. 

    However, the zippered and removable cover can be gently machine washed at about 60 degrees celsius. 🧽

    It is advisable to spot clean the Emma original mattress in case of spillage and stains.

  • What Should I Do If My Emma Mattress Is Not Expanding?

    Usually, the Emma mattress is ready to use after an hour of unboxing. 

    It is advised not to keep the mattress in the box for too long. 

    But in case the mattress is not coming to its size, then place it on the floor, increase the room temperature, roll on it for few minutes and sleep on it, if possible. 

    Wait for about a day or two. If the problem persists, contact customer care immediately.


I love all the good things in life - films, writing rap & poetry, cafes for good conversation, and sleep, obviously. I also do stock trading because it gives me the chills.

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